FAQ

Our most asked questions, answered.

If we missed something, send us a message and we will get back to you asap.

Q: Do you change watch batteries?

A: We do! The battery plus service charge is $15, and we do most watches while you wait.

Q: Do you take links out of watches?

A: Yes. Most watches we charge $10 for link removal -  a few complex bands we charge $20. 

Q: Do you repair jewelry & watches?

A: Yes! See our Repairs & Services page.

Q: Do you buy gold and diamonds?

A: Yes. Stop in any time with items you are looking to sell, and any of our associates can assist you. We make an offer while you wait. We also buy silver, coins, platinum, broken jewelry... even teeth with gold fillings! 

Q: Do you make custom jewelry? 

A: Yes! It's our favorite thing to do. We have a full staff of award winning designers and master jewelers ready to help you create your new favorite piece of jewelry. See our Custom Jewelry page for more information.

Q: Do you do insurance appraisals?

A: Yes - it is a legal document put together by our GIA Graduate Gemologist, including weights, measurements, grading of any stones, and pictures. It is $99 per item, and well worth the investment (Wedding sets can be appraised together).